Conflitos entre equipes: O JobOne te ajuda a resolver


O sentimento humano se confunde nas atitudes profissionais, e evitar conflitos entre os colegas é muito importante para manter as equipes satisfeitas com suas entregas e com a agência.

A busca pelo clima organizacional colaborativo inicia-se pelo básico, na coordenação, designação das tarefas, sendo o JobOne a parceria ideal na transparência de cada etapa do Projeto.

Confira abaixo dicas que podem te ajudar, e como o JobOne pode ser o seu aliado neste processo.

Participar da Solução

Ao apresentar o problema do Cliente, procure envolver os pontos focais de cada equipe para participarem da solução, a integração de todos será um ponto significante para promover o comprometimento de todos.

Se houver um conflito de ideias, nesse momento, todos serão ouvidos e com muita conversa terá um entendimento comum.   

Assim que o Projeto for criado no Jobone o Briefing inicial será inserido, e após a reunião de definição da solução, toda solução construída pelo grupo pode ser inserida em nova versão do Briefing, como arquivo,  ou apontando o link.

Planejar

Planejamento das atividades fornece aos colaboradores uma maior transparência de todo o Projeto.   O Jobone promove a facilidade de demonstrar o plano de trabalho (cronograma) com todas as etapas e atividades (workflows e tarefas) a serem executadas com prazos previamente definidos.

As atividades poderão ser encadeadas com definição de predecessores e estimativa de tempo para execução.

Distribuição do trabalho

Designar os executores de forma assertiva conforme a especialidade e senioridade do profissional deve estar alinhada a carga horária diária que cada um deverá cumprir, promovendo qualidade de vida sem onerar ou deixar ocioso os executores das entregas.  

O JobOne possui a timeline que traz a visibilidade gráfica da alocação de cada profissional promovendo clareza na distribuição dos trabalhos.

Gerenciar a execução

A designação dos trabalhos e na sequência acompanhar a execução no prazo solicitado é de vital importância para evitar os conflitos entre os membros das equipes.  

O JobOne promove várias facilidades para gerenciar as equipes, tais como timeline por período, cronograma, pauta e pesquisas especificas pelos tipos de fluxos de execução (workflow) e/ou executores.   O gestor tem total visibilidade de todas as atividades que estão atreladas ao projeto, nos respectivos status (em execução, executado, aprovado…).

Negociação de prazo nas entregas

Entregas urgentes e prazos apertados deveria ser exceção e não constante, isso provoca cansaço, stress e conflitos nas equipes.  Nesse aspecto é prudente que se organize prazos factíveis de serem cumpridos conforme a criticidade de cada entrega, e se necessário o JobOne disponibiliza a facilidade de negociação do prazo fazendo com que o executor disponha de recursos para os ajustes necessários.

Comunicar e Dialogar

A importância da comunicação é sem dúvida primordial para manter todos os envolvidos cientes de todos os passos do processo que está sendo executado no Projeto.  O JobOne informa por meio de notificação ou e-mail os principais estados do processo. 

Além dos envios automáticos o usuário do JobOne pode efetuar comentários durante a execução de cada entrega, esclarecendo pontos necessários para executar com mais qualidade as entregas.

Pauta sempre em dia

Outro ponto que evita o conflito das equipes, é a transparência na discussão das pautas periódicas para o bom entendimento das dificuldades que são encontradas nas entregas. 

O JobOne dispõe da facilidade da Pauta que dispõe de filtros importantes, por cliente, equipe, executor (ou responsável) e outros.  A pauta agrega na interação entre todos os profissionais proporcionando melhor fluidez no fluxo do trabalho.

Histórico de todo o processo

O JobOne armazena todo o histórico do Projeto, atividades executadas, ajustes executados, arquivos anexados.  A rastreabilidade de todo o processo é muito importante para detectar cada passo de forma clara e rápida, dispondo de pesquisas e relatórios gerenciais.

Ambiente integrado

A integração da equipe é importante para evitar conflitos, às vezes promover momentos de conversas fora do trabalho trará maior leveza ao ambiente.

O conflito não existe quando se há união para conseguir o mesmo objetivo, o sucesso nos projetos, o crescimento da agência e a evolução profissional de cada componente das equipes.

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